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Keypad EZ Stays Unlocked

Answer

One common reason for your Keypad EZ to stay unlocked is that is has been inadvertently placed into passage mode.

To verify if you are in passage mode or not you can do the following:

Enter 00# followed by your admin code and a # (sometimes this code is the code you open the door with.


-- If the red light stays on enter 99# and observe, if the door locks then you were in passage mode.


It is advised to change that admin code and make the old code a user code (in lieu leaving it as admin). This will keep your door from becoming unlocked for extended periods of time in the future.

To change your admin code and program the old code as a user code do the following:

00# admin code followed by # red light should stay on
20#  new admin code # new admin code # again
10# old code followed by # then # once more
99#  to end programming mode.

 

Applies To

Keypad EZ, 9KZ, 45HZ

Additional Information

 

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