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Reliant 5000 FAQ's

Reliant 5000 FAQ's

Please see below for the frequently asked questions about the PHI Reliant 5000 series panic hardware. If you would like a PDF copy of this file, please click here. For specification information or more information on the Reliant 5000 series panic hardware, please see the catalog.


Q: What is the PRECISION Reliant 5000?

A: The Reliant 5000 is a heavy-duty grade 1 wide stile exit device. The Reliant 5000 Series is available in durable powder coat finishes with a variety of trim styles and functions. The chassis is constructed of stainless steel and covers the standard 161 door preparation. 


Q: Who is the Reliant 5000 customer?

A: The Reliant 5000 is a cost-effective option for non-institutional applications such as retail, hospitality, multi-family and commercial office spaces.


Q: What device types is the Reliant 5000 offered in?

A: The Reliant 5000 is available in Rim and Surface Vertical Rod (SVR) types.


Q: Are mullions available to order for Reliant 5000 double door rim applications?

A: The 822 & 811 Series mullions are available to order for these application types.


Q: Are there electrified options available for the Reliant 5000?

A: There are 2 electrified options available to order on the Reliant 5000 which include Exit Alarm (ALK) and Touchbar Monitoring Switch (TS).


Q: What door thickness range can the Reliant 5000 accommodate?

A: The Reliant 5000 is standard to fit 1-3/4” – 2-1/4” thick doors.


Q: What door height range can the Reliant 5000 accommodate?

A: The Reliant 5000 SVR is available to order for 6’ 8” - 10’ doors.


Q: What door width range can the Reliant 5000 accommodate?

A: The Reliant 5000 can accommodate 3’ – 4’ wide doors.


Q: What exit trims are available to order for the Reliant 5000?

A: Lever and pull trims are available to order for the Reliant 5000. The trims control the function of the device.


Q: What lever style is offered for Reliant 5000 trims?

A: The Reliant 5000 has 1 lever style offering (i.e., A).


Q: Do you have to specify handing when ordering a Reliant 5000?

A: You must specify handing when ordering a Reliant 5000. However, they are field reversible.


Q: What keyways are available to order on the Reliant 5000?

A: Cylinders are not included when you order Reliant 5000 devices. They must be ordered separately. The Reliant 5000 accommodates most manufacturers’ rim and mortise cylinders.


Q: What finishes are offered for the Reliant 5000?

A: The Reliant 5000 is available in 2 finishes: 689 and 695.


Q: What is the lead time for a Reliant 5000?

A: The average lead time for a Reliant 5000 is less than 2 weeks.


Q: What warranty does the Reliant 5000 have?

A: The Reliant 5000 has a 5 year mechanical warranty and a 1 year electrical warranty.

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