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Wi-Q 3.1 AMS System Requirements and User Guides

Wi-Q 3.1 Version Information

  • Click here to navigate to the software/firmware compatibility and release charts.

For more information on how to check your software version and your portal and controller firmware, click here.


 Wi-Q 3.1 System Requirements

Wi-Q Server Systems

Operating Systems

  • Windows 7 Professional, Ultimate and Enterprise SP1 (32 & 64 Bit)
  • Windows 8.1 Professional and Enterprise (32 & 64 Bit)
  • Windows 10 Professional (See FAQ for required corrective actions)
  • Windows Server 2008 R2  Standard and Enterprise SP1 (64 Bit)
  • Windows Server 2012 Standard and R2 Standard (64 Bit)

Databases

  • SQL 2005 NOT SUPPORTED
  • SQL 2008 Express (32 & 64 Bit)
  • SQL 2008 R1 SP3 (32 & 64 Bit)
  • SQL 2008 R2 SP2 (32 & 64 Bit)
  • SQL 2012 Express (32 & 64 Bit)
  • SQL 2012 R1 SP1 (32 & 64 Bit)
  • SQL 2014 (32 & 64 Bit)

Misc. Software Components

  • Microsoft .NET Framework 3.5
  • Microsoft .NET Framework 4.0
  • Bonjour
  • Crystal Reports

Hardware

  • Pentium Quad Core 2.6 GHz or faster
  • 4 GB Memory
  • DVD-ROM
  • USB-Port
  • 1024x768 Color Display

 

Must Be a Dedicated Computer

  • Operating System: Windows Server 2008 R2 Standard and Enterprise SP 132/64 Bit, Windows Server 2012 Standard 64 Bit, Windows Server 2012 R2 Standard 64 Bit
  • Processor 1.5 GHz or faster
  • Memory 4 GB
  • Network Requirements: Static IP Address, Default Gateway and Sub-net mask (for each client station)

Client Systems

  • Operating System: Windows 7 Professional, Ultimate, and Enterprise 32/64 Bit, Windows 8.1 Professional & Enterprise 32/64 Bit
  • Processor 1.5 GHz or faster
  • Network Requirements Static IP Address, Default Gateway and Sub-net mask (for each client station)

Port Exceptions

  • 1433 – Default port for SQL Server
  • 1434 – SQL Server
  • 8000 – Portal Service Port
  • 11000 – Portal Config Service Port
  • 5353 – Bonjour
  • 80 - HTTP 
  • 23 - Telnet

Network and Power Requirements

  • Older Portal Models were not PoE Compliant and require 110 VAC and Ethernet Connection at all Portal Gateway locations.
  • Each portal Gateway requires 1 static IP
  • New PoE Compliant portals use the following:
    • DC Input: 12VDC +/- 10% 500mA

    • POE: IEEE 802.3af Compliant Class 2

Wireless Access Controller Power Requirements

  • 110 VAC at all Wireless Access Controller (WAC) locations.


Miscellaneous Product Information 

  • Maximum number of Controllers per Portal Gateway: 64
  • Max Number of Timezones: 512 (6 Intervals per Timezone)
  • Maximum Number of User Groups 255
  • The Maximum Number of Card Formats: 16
  • Maximum Number of Sign-on Credentials Permitted in a Facility:1 default sign on key pad, plus 4 additional sign on credentials which can be Mag/Prox/Keypad
  • Transactions Stored When the System is Offline: Approximately 23K priority transactions and 23K Normal transactions in offline mode
  • Transactions Stored When WDC/WAC is Offline: Approximately 8730 transactions
  • Flash Memory will not loose data if the batteries die on the WDC locks.

 Wi-Q 3.1 Documents

Click on the link below to open or download the document you would like to view.

Wi-Q 3.1 User Guide

Wi-Q 3.1 Firmware Downgrade Procedures

 

OMNILOCK IR Adapter for Omnilock

IR Adapter How-To-Order Guide

IR Adapter Driver Installation

 

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