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Why is the touch bar not fully retracting the latch on the 2300 when it is depressed?

Answer

The lift finger on the device side needs to be adjusted. Use the adjusting screw on the active case to bring the lift finger up so that it can fully retract the latch. For more information on this as well as the installation of the Apex 2300, please see the installation instructions linked here

Applies To

Apex 2300 series: 2301, 2302, 2303, 2305, 2308, 2310, 2314, 2315

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