To send an email request to technical support for software such as BASIS, Wi-Q, Wi-Q Interface, NT500, Omnilock Facility Manager, WAMS email Software Support.
To send email on hardware questions for BASIS locksets, WiQ locksets, locks with wires and/or batteries, electrified switches, ES strikes email Electromechanical Support
To send email to the mechancial support team for assistance on cylindrical, mortise, tubular, deadbolts, cores, keys, ect, email Mechanical Support
Keystone Software Support
Do you need assistance with Keystone 600 or software that manages your keying system, send those emails to Keystone Support
To send an email to customer service for questions such as pricing and availability, placing an order or questions on an existing order, Customer Service Help