Contact Us

Software Support
To send an email request to technical support for software such as BASIS, Wi-Q, Wi-Q Interface, NT500, Omnilock Facility Manager, WAMS email Software Support.


Electromechanical Support

To send email on hardware questions for BASIS locksets, WiQ locksets, locks with wires and/or batteries, electrified switches, ES strikes email Electromechanical Support


Hardware Support

To send email to the mechancial support team for assistance on cylindrical, mortise, tubular, deadbolts, cores, keys, ect, email Mechanical Support


Keystone Software Support

Do you need assistance with Keystone 600 or software that manages your keying system, send those emails to Keystone Support


Customer Service

To send an email to customer service for questions such as pricing and availability, placing an order or questions on an existing order, Customer Service Help

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