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Why does my printer print blocks or does not print complete words?

Answer  

The printer may not be in the proper location to print properly.

Applies To 

OM500

Additional Information

The ideal location of the printer is a few inches above the lock and a few inches away from the lock ensuring there is a clear line of sight from the optical receiver on the top right of the printer to the transceiver on the lock next to the #1 button.

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