Follow

How do I deep reset my BASIS offline lock to factory reset?

Answer

The deep reset procedure depends on if it is pre-2013 (old board) or 2013+ (new “UVC” board).

On the old board you will remove both the backup battery and the main battery pack for 60 seconds then put the main battery back on first then the backup battery last.

On the new “UVC” board with the batteries plugged in you will press and hold the top button then press the bottom button on the board then release both.

Applies To

BASIS V and BASIS G

Additional Information

The old board will confirm the reset by flashing red and green lights and giving audible sounds shortly after plugging the main battery in.

The new “UVC” board will confirm the reset by turning both red and green lights on solid for approximately 10 seconds then they will go out 15 seconds later both red and green will flash and give an audible sound.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Limited Warranty on Information: The documents contained on this website are distributed as is, without warranty of any kind, either express or implied, including but not limited to implied warranties for the document’s quality, performance, merchantability, or fitness for any particular purpose. Neither Stanley Security Solutions, Inc., nor its dealers or distributors shall be liable to the user or any other person or entity with respect to any liability, loss, nor damage caused or alleged to be caused directly or indirectly by this information.