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I am locked out of my software, can my password be reset?

Answer

Send a fax on company letter head signed by the system owner requesting a technical support engineer to remote in to the database and reset the password.

Applies To 

OM Wireless

Additional Information

The Technical Support Fax Number:  877-688-4594
This process will require internet access via LogMeIn123.com to access the database and change the password.

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